Child Contact Centre's

Impact Family Services - Child Contact Centre
What is a Child Contact Centre? Our child contact centre's offer safe and friendly neutral venues where children of separated families can spend time with one or both parents and sometimes other family members. Contact sessions usually last for one and a half hours with other families present at a session.
		St Luke's Neighborhood Centre maxwell Street Pallion Sunderland SR4 6SF Tel: 0191 510 3182

		Our contact centre has comfortable warm rooms equipped with toys that cater for a wide age range and cultures. the most important people in the centre are the children and we hope that they will have good memories and feelings about their visits here.
Our Procedures Once we have received a referral form we will ask you to attend an individual appointment where you can ask any questions, view our facilities and agree a date for the first contact session. One of our aims is to minimise conflict by ensuring the smoothest process of contact for children. Everyone using the contact centre must sign our ground rules which are included in the assessment meeting. We ask that you do not bring anyone with you unless it is in a supportive or medical capacity. We carry out regular reviews that help both parties involved plan a way forward and take steps to arranging their own contact and venue outside of the centre. Parents are responsible for children at all times Camcorders and recording equipment are not permitted Disruptive and unreasonable behaviour will be met with a request to leave the building
Company Values We work together with communities to empower children and families in conflict to improve their quality of life. Helping children to maintain important relationships and to communicate better in order that they thrive through love, security and positive experiences.